Carlton City Hotel @ Tanjong Pagar
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Another new hotel : Carlton City located at Tanjong Pagar opening soon. CARLTON CITY HOTEL SINGAPORE 1 Gopeng Street, Singapore 078862 http://carltoncity.sg/index.aspx TD take note to ask pax Carlton location ( Bras Basah or Gopeng/Tg Pagar).
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renamed from AMARA??
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Originally posted by j007:
renamed from AMARA??
No ! No! No!
Amara Hotel address is 165 Tanjong Pagar Road 088539.
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Orange : Amara Hotel
Blue : New Carlton City Hotel
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- The Carlton City Hotel Singapore is situated at 1 Gopeng Street, 078862
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on tg pagar, coming from maxwell, u will see carlton city, then amara
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Hotel industry very competitive in Sg hor....
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Yes, Hotels seibei Hot.
And if you are still young, please get out of taxi driving, go apply yourself to work in hotel lines, work hard and you sure get head hunted with high salary due to demand for staffs now.
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Originally posted by bowah:
Yes, Hotels seibei Hot.
And if you are still young, please get out of taxi driving, go apply yourself to work in hotel lines, work hard and you sure get head hunted with high salary due to demand for staffs now.
Housekeeping...
- Responsibilities:
Responsible for overall upkeep and look of the property in cleanliness, maintenance, comfort and presentation of guests rooms as well as all public areas
Provides supervision and direction to ensure overall housekeeping standards are met - Requirements:
At least N/O' Level required
Hardworking and motivated individual
Able to work with minimum supervision
Singaporeans and Singapore PRs to apply
- Responsibilities:
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Or....
GUEST SERVICE AGENT
Scope
The incumbent will check in/out hotels guests at the Front Desk Counter and ensure all guests’ accounts are correct and settled upon check out. The incumbent needs to attend to all guests’ enquiries and complaints as well as to ensure customer service satisfaction in line with the established standards and policies of the Hotel.
Job Functions
To sell, register and assign rooms to incoming guests, ensuring that the registration cards are filled up correctly and explain the Hotel’s facilities and services and by allocating rooms as booked. Check out departing guests as per procedures.
To monitor hotels occupancy status and to check availability and to assist walk-in guests with alternative accommodation in the event of a full house situation.
To attend to Guests’ enquiries and requirements promptly and handle complaints tactfully. To refer any complaint to the Senior Guest Service Agent or Assistant Manager.
To inform other departments of arrival, room changes, check out and special arrangement. To liaise with Housekeeping regarding Guests requests for extra beds, baby cots and any other accommodation request.
Check all Guests’ bill before present to the Guest upon check out.
To accurately handle cash, credit cards, cheques and vouchers as settlement of Guest accounts. Collect or charge all monies due to the hotel to the respective travel agents or companies. Perform cashiering and maintain a complete record of Guests’ account.
To acknowledge all Guests at Reception counter whether busy or free (eye contact & body language).
To assist Guests requiring foreign exchange services, safety deposit requirements as well as take and convey messages for Guests.
To ensure Guest satisfaction is achieved at all times.
To maintain guests property security and key security.
To optimize sales and occupancy by promoting the hotel and its outlets.
To maintain a clean, hygienic and tidy work area.
To be aware of current hotel events, hotel facilities and services available to hotel Guests and attend to Guests request for information.
To attend all staff and training meetings when directed by the Front Office Manager.
To be fully familiar with all hotel emergency procedures. To report any potential health or safety hazards promptly to the Front Office Manager / Assistant Manager.
To ensure all duties are carried out in line with the hotel policy, with high standards of personal appearance, personal hygiene, correct uniform and name badge as outlined in the staff handbook.
To carry out any other duties when directed by the Front Office Manager / Assistant Manager.
Requirements & Qualifications
Minimum 'O'/'N' Level qualification
At least 1-2 years experience in service industry (e.g. F&B or Hospitality)
Computer literate, familiar with Opera system would be an advantage
Able to work weekends and Public Holidays on rotating shifts
Outgoing, enjoy working outdoors and interacting with people
Strong interpersonal and communication skills
Able to speak English fluently and a third language will be an advantage
Well Groomed
Service oriented
Willing to work on rotating shifts and weekends -
Good mah, lanjiao lah, if you want me to tell you what is a taxi driver scope, that is more to it, this are just for HR to scope it.
Knn, got CPF< medical, bonus, promotion, annual wage incremenet, merit increment, long service award, ...etc etc.